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This role is a great fit for you if:
You take a consultative approach to your work projects and can act as the learning Subject Matter Expert for non-learning stakeholders, successfully understanding their needs and recommending strategic solutions
You have expertise in needs analysis, learning design, and learning measurement, and can both vision & execute on an end-to-end learning delivery
You know how to balance learning best practices with business needs & constraints, serving as a trusted partner to key business stakeholders
You value creating learning experiences that are both effective and engaging, solving business needs while delighting and engaging the learner
Key Responsibilities
Own the end-to-end learning strategy for specific programs and stand-alone offerings that support the learning & performance needs of Product associates across Capital One
Identify and create learning offerings in partnership with key stakeholders, both internal to Product College and external, to deliver on a learning strategy aligned to Capital One’s Elevate Product priorities
Increase the effectiveness of learning solutions by identifying and recommending format/modalities that create an optimal learning experience and demonstrate an understanding of adult learning principles
Design and develop curriculum, programs, learning materials, and performance support tools (including self-study, classroom, e-Learning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design)
Demonstrate an aptitude for, knowledge of, and agility with new learning technologies
Represent the Product College Learning Consulting & Design team in broader project efforts, ensuring that the end-to-end of the learning experience is considered alongside project timeline goals
Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs
Partner with other Learning Consultants and Instructional Designers on the team to support the ADDIE process, as appropriate
Create evidence-based assessments and evaluation methods
Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 3 years of experience in Training Design and Development
At least 3 years of experience with learning content development tools (Articulate 360, Adobe Captivate, Adobe Design Suite, and Camtasia)
Preferred Qualifications
At least 4 years of Training Design and Development for digital modalities
At least one year of experience in UI/UX and graphic design
At least one year of experience with mobile content creation, curation and delivery
At least one year of experience with Adobe Creative Suite (InDesign, Photoshop, and video editing software)
Project Management Professional Certification or knowledge of Agile methodology
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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