Td Bank Tech Lead - Marketing SaaS Applications 

Canada, Ontario, Toronto 

25291092

Toronto, Ontario, CanadaTechnology Solutions

$114,000 - $154,000 CAD The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.

Key Requirements:

• Area: Marketing & Offer Enablement Product Group (M&OE) is responsible for Marketing Technology Portfolio comprising of SaaS and Custom apps that enable Marketing Campaigns & Offer delivery at TD. The product group sits within Enterprise Shopping & Buying Platform enabling various marketing functions like – Enterprise Offer & Campaigns Delivery, Brand Management Assets, Creative Development Assets, Paid Media Channels, Campaign Performance Analytics, Workflow and Customer Surveys , Insights & Customer Experience, among several others.
• Role: This is a tech-lead position in dynamic area of Marketing Technology (Mar-Tech) at TD. The role requires, ownership mindset, problem solving and communicating across a diverse set of internal and external stakeholders to drive technical implementation of solutions. Role also requires experience in TD’s agile methodologies and experience of carrying POD lead responsibilities.
• Responsibilities:
• Key: Engage with business stakeholders for alignment of technical delivery
• Provide technical leadership and oversight of SaaS Apps
• TAO (Technology Asset Owner) for SaaS Apps – Manage any technical issues, remediate vulnerability findings within Apps portfolio working with vendors , technology and technology risk partners within the bank.
• POD Lead for Content management POD which is primarily focused on Marketing Content apps, among others
• Engage with Adobe to provide technical leadership & oversight to deliver AEM Assets migration project.
• Preferred skills:
• Experience in API integration of various SaaS applications, expertise in configuration of various critical processes e.g. SSO, MFA
• Experience in integrating with various API/service endpoints and data sources
• Expertise in API integration from frontend side (Javascript development knowledge)
• Expertise with Bitbucket/Github and CI/CD (ContinuousIntegration/ContinuousDevelopment)
• Understanding of web facing SaaS architecture

CUSTOMER

• Execute on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure
• Lead the creation of solution options and ultimately a comprehensive end-to-end solution and coordinate relevant stakeholders, as required to support development initiatives; following a "build it, break it, fix it mentality".
• Responsible for developing and documenting detailed solution design and act as an application SME through the design and development lifecycle ensuring alignment with Architecture
• Accountable for complex applications/systems development, programming /coding
• Develop functional, technical and user interface designs for an application / system that meets the defined requirements (business, enterprise architecture direction, system performance and development standards)
• Consult on development of requirements and specifications and apply functional knowledge of business functions to design optimal software / systems
• Review technical deliverables throughout detailed design and development phase to ensure quality adherence and identify gaps or redesign requirements as needed
• Identify, recommend, source, negotiate and implement improvements/ solutions (buy/build/reuse) to enhance customer experience, availability, and/or reduce cost in support of client needs
• Work with Technology partners to define metrics and performance goals for the application
• Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity
• Research/analyze business requirements to evaluate and recommend optimal solutions within business technology architecture; collect environment requirements for infrastructure implementation by analyzing the current system environment, using technical tools and utilities
• Work with Architects to ensure that environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the project
• Contribute to the advancement of the TD engineering practice through strong collaboration, research, analytic, and problem-solving skills

SHAREHOLDER

• Adhere to enterprise frameworks or methodologies that relate to software engineering activities
• Ensure respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
• Actively seek and support continuous improvement and automation opportunities within the engineering practice
• Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
• Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience
• Conduct code reviews to ensure adherence to quality, standards compliance, reusability and ease of maintenance, Operational Readiness Reviews, and supporting gating and review sign-offs for solution design
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk activities as necessary
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Actively mentors and enables team members by sharing knowledge and leveraging engineering best practices.
• Supports the team by providing guidance and proactively identifying and resolving issues
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Expert knowledge of the business, the broader organization, technical environment, processes, procedures, tools and other relevant technology areas (e.g. Architecture, Infrastructure, Security etc.) from a design / support / solutions perspective
• Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware / software support
• Expert knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues
• Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions
• Generally reports to a Practice Lead

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree, Post Graduate degree or Technical Certificate
• Strong academic background (e.g., computer science, engineering)
• Graduate degree nice to have
• 5-7 years relevant experience

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Sans Objet