JPMorgan Securities Services – Product Development Client 

United Kingdom, England, London 

251518393

Job Responsibilities:

• Represent IMOS Product Development during the various stages of the onboarding process directly with the client, from post-mandate win through to go live. This client facing part of the role will:
  • Act as a key point of contact for clients during detailed end-to-end operating model discussions to determine whether the platform meets their onboarding needs
  • Lead client discussions on a joint design where platform change is required, providing thought leadership and strategic vision as well as guidance on the product offering and market standards
  • Oversee change management process across all EMEA clients
  • The lead will also play a role partnering with product management to enable client retention and strategic new business growth
• Delivery coordination with subject matter expertise teams designing and implementing new products for the IMOS offering, ensuring:
  • Provide comprehensive expertise to clients, understanding and engaging on the offering and platform end to end
  • Enable the subject matter expert leads and team members for optimal delivery and strategy design
  • Engage the organisation and partner with product, operations, technology and project management teams to execute on appropriate client deliveries
  • Responsible for following platform enhancements through the delivery lifecycle through from design through to delivery/testing and release, and keeping relevant stakeholders informed
  • Provide thought leadership on new product opportunities and the next generation of outsourced middle office capabilities and new technology opportunities

Required Qualifications, capabilities, and skills:

• Knowledge of middle office functions across a broad range of asset classes, previous experience in a middle office operational, product development, or product position a plus
• Experience in a client facing role negotiating and partnering with clients to align to best practices and strategically solution to their needs
• Analytical skills, problem solving, strong critical thinking and decision-making skills based upon fact and business/industry knowledge
• Excellent at influencing and negotiating, while also developing and maintaining collaborative relationships both internally and with clients
• Organized and able to deconstruct a project into achievable deliverables, overseeing the tracking and management of those deliverables
• Strong communication skills in all forms, verbal and written
• Ability to drive an agenda and consensus across multi-functional and cross-regional teams