Role Overview:
The Regulatory Relations Manager is responsible for maintaining relationships and interactions with regulators through the execution of the overall strategy for regulatory engagement and enterprise-wide standards. This includes managing regulatory examinations, inquiries and meetings.
Additional responsibilities include:
- Serving as the primary point of contact between the regulators and the Front Line Unit / Control Function (FLU/CF) while managing exams, inquiries and other regulatory matters in accordance with enterprise-wide standards.
- Building strong partnerships and collaborating effectively with FLU/CF stakeholders to drive strategic Global Regulatory Relations (GRR) engagement model.
- Managing and directing all aspects of regulatory exams to ensure consistent exam practices, successful execution, and reduction of risk exposure for the company.
- This includes being responsive to regulatory inquiries; effectively managing ongoing supervision meetings; aiding with preparation of regulatory responses; as well as regulatory activity tracking, reporting and escalation.
- Communicates and escalates issues and emerging risks in a timely and concise manner.
- Partnering with GRR colleagues to share best practices, identify regulatory themes and emerging issues.
- Providing regulator agency relationship support, as needed (logistics, technology, reporting and research).
Required Skills:
- 7+ years of experience in risk management, enterprise-wide role, managing regulator activities or a combination of each.
- Demonstrated ability to think strategically and execute tactically.
- Proven ability to build and cultivate relationships both externally and internally. Demonstrate intellectual curiosity.
- Ability to read and understand complex matters, anticipate risks and summarize key information.
- High attention to detail and strong organizational skills.
- Strong written and verbal communication skills with senior levels across the organization, including senior leadership.
- Ability to overcome obstacles and solve problems quickly and efficiently. Self-starter with excellent anticipation skills; problem solving; follow up.
- Demonstrated dependability and sense of urgency.
- Comfortable working with people at all organizational levels. Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.
- Proven process design and project management skills.
- Ability to navigate in a highly-matrix environment and proven ability to distil complex information into key messages.
- Knowledgeable of Bank of Americas business lines, operations, organizational structure, senior executives, etc.
Desired Skills:
- Oral Communications
- Prioritization
- Project Management
- Stakeholder Management
- Written Communications
- Active Listening
- Administrative Services
- Attention to Detail
- Influence
- Problem Solving
- Collaboration
- Critical Thinking
- Issue Management
- Quality Assurance
- Regulatory Compliance
1st shift (United States of America)