Creating vision and strategy for Trust & Safety products and platforms.
Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
Defining goals and success with clearly measurable objectives and key results.
Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams.
Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes.
Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc.
Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms
Your Expertise
8+ years product management experience
Prior product, operation, or engineering experience in security, trust, safety, risk or fraud
Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
Strong analytical, troubleshooting, and problem-solving skills
Experience building machine learning products or technical product management
Experienced in design, and hypothesis driven product development
Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
Experience leading teams through ambiguity, and high stakes trade off decisions