Support the program team to design and implement the multi-year global loan operations target state, covering people, process and integrating technology
Support the broader program team, including implementing the interim control model working with Global Loan Operations and Transaction Management
Develop and oversee execution of detailed project plans across numerous stakeholder groups
Ensure timely project tracking, status reporting and escalation, in line with Citi’s Project Management Standards
Establish and deliver project governance including preparation of material
Develop and maintain RAID logs and execution trackers and general issue management, with appropriate escalation
Partner with 2nd Line Operational Risk Management and Internal Audit to ensure delivery design and execution to the highest standard
Oversee program communication including internal stakeholders and regulatory updates / communication
Establish strong relationships with stakeholders across Citi at all levels, businesses, and locations
Appropriately assess risks when making business decisions, using sound ethical judgment, while complying with both Citigroup policy and applicable laws, rules, and regulations
Qualifications and Competencies:
5+ years’ experience in wholesale lending Loan Operations and/or Transaction Management including project management experience
Excellent oral and written communications skills; must be articulate and persuasive. Awareness of "Smart Brevity" and ability to apply concepts to oral and written communication.
Prior experience as a technical project manager on a transformation project