Wells Fargo FINRA Series Senior Escalations Specialist- Registered 

Philippines, Caloocan 

246988949

In this role, you will:

• Participate in comprehensive reviews, including report preparation and research of findings, and propose recommendations for a fundamental impact on future loan quality
• Determine appropriate course of remedial action, conduct investigative steps to fully identify the issues, and research product information, terms, conditions, or contracts
• Review moderately complex transactions, process gaps, or research that requires in-depth evaluation and special handling
• Contribute to the resolution of highly sensitive customer inquiries and complaints, and partner with executives, more experienced management, relationship managers, and other internal partners or business lines to resolve issues by identifying creative or unique solutions
• Collaborate with peers, colleagues, and leaders to resolve highly sensitive customer inquiries and complaints
• May serve as a mentor to less experienced staff

Required Qualifications:

• 4+ years of Customer Contact in a Financial Services Environment, Financial Services Operations, Underwriting, or Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Desired Qualifications:

• Must have an active Series 7 FINRA License
• Must at least 2 years of College (no back subject) or its equivalent
• Amenable to work onsite and in the evening

Job Expectations:

• Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.