Philips Senior Customer Order Specialist Italian 

Poland, Łódź Voivodeship 

243890380

Your role:

• Handling quotation process (preparing offers details, verifying price data, preparing documents for customers)

• Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked

• Pro-active collaboration with the Account Managers, Project Managers, Product Managers and other stakeholders until the cases are completed and prepared for further processing in the Supply Chain team

• Ensure that all parts of a customer orders (from factories and 3rd party suppliers) are correctly listed on the order

• Collect missing information from the specialists in the sales organization

• Ensure timely hand-over of the cases to order management according to the agreed policy

You're the right fit if:

• You have 2-4 years of experience in matrix organization, within Supply Chain, Master Data, Sales Support/Operations, Customer Service or Finance

• You have good communication skills and ability to cooperate with multiple functions to deliver results

• You have the ability to prioritize your work and attention to detail

• You are proficient in English language and Italian language (B2 or higher)

• You have knowledge of SAP or ther ERP and Salesforce (would be an advantage)

Our benefits:

• Hybrid model of working (3 days from the office)

• Annual bonus based on performance achieved

• Private medical care with the option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

• Learn more about .

• Discover .

• Learn more about .