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Your role:
Managing complex orders with use of SAP and other supporting tools
Being responsible for end-to-end process: order intake, order changes, product & pricing information, handling complaints, return process
Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning, Warehouse team and other departments within Philips)
Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)
You're the right fit if:
You have 2-4 years of experience within Supply Chain (especially Order Management), Customer Service, Procurement or Logistics
You have knowledge of supply chain/order management andmarket local requirements with regards to logistic handling of goods (e.g. import requirements)
You have very good Italian language level and English level (B2 or higher)
You have knowledge of SAP or other ERP
You are an excellent problem solver and have good organization skills
You are a team player with good communication skil
Our benefits:
Hybrid model of working
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
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