JPMorgan Product Development Analyst - Fusion Client Success 

India, Maharashtra, Mumbai 

243495740

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

Job responsibilities

• Build and maintain relationship with client to understand their data needs and requirements.
• Serve as the primary liaison for clients, ensuring their needs are met and fostering long-term relationships.
• Lead and coordinate the implementation process, ensuring timely delivery of solutions that meet client specifications.
• Conduct regular client meetings to review progress, gather feedback, and identify opportunities for enhancement.
• Develop and deliver training sessions to empower clients with knowledge of platform features and best practices.
• Create and enable efficiency through the creation of runbooks, as well as document opportunities for process automation.
• Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines

Required qualifications, capabilities, and skills

• Formal training or certification on Product Development concepts and 1+ years applied experience
• Excellent communication and listening skills with a strong focus on client satisfaction
• Strong at building relationships and working on cross-functional teams,
• Ability to work autonomously, identify and solve problems and know when to escalate issues
• Broad understanding of complex enterprise solutions and architectures, including cloud, data management and APIs
• Functional skills in Python, SQL and other database technologies
• Exposure to operational management and change readiness work-streams

Preferred qualifications, capabilities, and skills

• Basic understanding of financial markets and Securities Services (custody, middle office and accounting)
• Familiar with Data Visualization tools.
• Emerging knowledge of product release and deployment processes
• Experience in Data Science or similar field