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Microsoft Business Operations Winter Co-op Internship Opportunities 
Canada, Ontario, Toronto 
241789317

10.09.2024

As a Business Program Management Intern, you will identify, define, and design opportunities to support and/or develop new programs or improve current programs. You will advocate for and demonstrate the value of the program through clearly defined metrics in order to gain buy in from stakeholders, partners and customers. You will monitor programs to ensure all activities align with program objectives and ensures program processes are executed efficiently including change management and/or program improvement efforts.

Required/Minimum Qualifications

  • pursuingBachelor's Degree in Business, Operations, Finance, or related field.
  • Must have at least one semester/termof school remaining following the completion of the internship.


Additional or Preferred Qualifications

  • Formal training in program management and process management, process improvement, business strategy and/or operations
  • Displays stakeholder and relationship management across leaders, partners, and customers.
  • Ability to understand business metrics, customer, and market trends.
  • Proficient verbal and written communication, analytical and presentation skills.

Intern - Co-Op- The typical base pay range for this role across Canada is CAD $4,500 per month.

Find additional pay information here:

Responsibilities
  • Assists others in performing program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examining business trends (e.g., customer feedback and expectations) to identify audience size and program scope, stay current, agile, and competitive.
  • Helps improve operations of existing programs by helping apply industry methodology, define program issues, assess various scenarios, and select the optimal scenario to resolve issues.
  • With oversight from others, contributes to the direction and strategy from leadership regarding business area of expertise in order to help execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Learns to define vision and strategy for change, broad and specific impact, and the flow of communication to the organization.
  • Learns how to define and track the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness for the program.
  • Assists others working with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design programs from initiation to delivery.