Ford Business & Process Analyst - Ford Pro Solutions 

United States, Michigan, Dearborn 

241386889

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

In this position...

Reporting to the Global Head of Customer Enablement, our business process analyst will seek out, develop, and help implement strategic initiatives for improved efficiency and productivity across Global Ford Pro. This role will act as an expert to perform analysis of organizations and design and model processes to drive world-class customer experience. The BPA’s primary goal is to assess business requirements, support business operations and reporting needs and make sure evidence-based recommendations to support improvements across the organization.