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HP Strategic Operations Coordinator 
Canada, Ontario, Kitchener 
240379198

06.04.2025
Strategic Operations Coordinator

Description -

The role supports strategy planning, execution, and goal setting. By analyzing market trends, competitive landscapes, and internal operations to formulate, implement, and monitor strategic plans that lead to sustainable business growth and improved performance. You will also be responsible for driving results and delivery through ongoing interactions, meetings as well as through a more structured weekly, monthly, and quarterly operating cadence. You will be constantly operating at the rhythm of the business, critically contributing to its success.

Key Responsibilities:

  • Strategic Planning:Partner with stakeholders to define and execute the platform's strategic objectives, ensuring alignment with the organization's overall goals and priorities.

  • Project and Initiative Management

  • Stakeholder Engagement:Act as a liaison between the stakeholders, and internal/external stakeholders, fostering strong relationships and facilitating effective communication.

  • Performance Monitoring and Reporting:Develop and implement mechanisms to track and evaluate the performance of the platform against strategic goals and key performance indicators (KPIs), providing regular updates and insights to the platform executive.

  • Decision Support:Provide analytical support and strategic guidance to stakeholders in decision-making processes, leveraging data-driven insights and industry best practices.

  • Operational Efficiency: Identify opportunities to streamline and optimize operations, processes, and workflows, driving continuous improvement and efficiency gains. Drive towards organizational and operational excellence and scale.

  • Risk Management:Assess and mitigate risks associated with initiatives and operations, proactively identifying potential issues, and developing contingency plans.

  • Special Projects:Lead or participate in special projects and initiatives as assigned by the stakeholders, contributing to the achievement of broader organizational objectives.

  • Stakeholder Meetings:

Education & Experience Recommended:

  • Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience or demonstrated competence.

  • Typically has 4 to 7 years of work experience, preferably in strategic management, strategic planning and implementation, consulting, market research, or a related field.

Preferred Certifications:

  • Project Management Professional (PMP) Certification

Knowledge & Skills

  • Strong written and verbal communication skills; ability to draft polished slides.

  • Strategic and methodical thinker that connects the dots between company priorities and broader macro trends.

  • Collaborates effectively with others but can also work independently with minimal guidance and handholding.

  • High level of maturity and comfort interacting with senior executives.

  • Strong quantitative skills combined with great attention to detail.

  • Experience with reading and understanding financial statements is valued.

  • Ability to prioritize multiple time-sensitive workstreams and manage sensitive information with discretion.

  • A can-do positive attitude and enthusiasm for TIO’s software mission


Cross-Org Skills

  • Effective Communication

  • Results Orientation

  • Learning Agility

  • Digital Fluency

  • Customer Centricity


Responds to moderately complex issues within established guidelines.
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check. You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

Full time

No Shift premium (Canada)


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