EY GDS Ecosystem Formation Coordinator - Supervising Associate 

Philippines, Taguig 

240302915

• Co-develop and thereafter operationalize the support delivery model for the ERE formation function - which may include interaction with various EY stakeholders (Service Line leadership, Independence, Risk Management, Quality, GCO, etc.) to provide project management, administrative, research, and operational support throughout the formation process
• Support the current ecosystem formation process and identify opportunities to streamline the process and communications to promote scalability of the formation program to accomodate increasing volume of requests and a frictionless experience for business teams looking to form new relationships

• Provide program management support for end-to-end Ecosystem formation process; working with and across multiple onshore and GDS teams in the Ecosystem Service Bureau to faciliatate activity handoffs across teams
• Communicate with EY business teams to guide them through the necessary process steps and requirements to form a new Ecosystem Relationship
• Perform first level reviews of intake forms, business cases, and other documentation for completeness and accuracy; work with requesting business team to collect and validate additional information as needed; develop checklists of common issues and FAQs to help improve process• Follow-up on requests from business teams, the ERE team, and other stakeholders in a timely fashion, including responses to queries regarding the ecosystem formation process and next steps
• Schedule and attend meetings between ERE team and various stakeholders to stay up-to-date on the process and next steps for specific relationships
• Take meeting notes, summarize action items, owners, and due dates; succintly summarize and share critical next steps to advance the process; follow up with business team and other teams on other actions to ensure timely completion
• Draft email and other communications for ERE formation team; package/bundle all relevant documentation for meetings/communications
• Maintain Ecosystem Relationship Management System (ERMS - our system of record) and generate periodic status reporting on progress for each relationship in the formation process
• Keep documentation repository up to date and organized; archive information as appropriate; look for ways to enhance and streamline information sharing across stakeholder groups
• Drive adhearance to quality control procedures of the ecosystem formation process, tracking completion of required Risk Management steps and approvals through close collaboration with various onshore and GDS stakeholders
• Perform post-formation follow up activities such as drafting relationship summary for Discover, updating distribution lists, updating other documentation, and scheduling kickoff calls with the new Ecosystem Relationships

• Support efforts to ensure that the ecosystem formation process is documented, reviewed, and refreshed, on a regular basis
• Identify opportunities to educate global stakeholders on the ecosystem formation process to build awareness and promote adherence to the process
• Bring innovative thoughts, take proactive steps for improving the existing process. Find better ways to perform existing tasks through continuous process innovation, take the initiative in identifying possible bottle-necks and take suitable measures to mitigate them

Knowledge and Skill Guidance:
• Highly organized with program/project management skills
• Excellent verbal and written communication skills with the ability to succinctly summarize issues/challenges to be resolved and communicate process requirements/expectations to stakeholders (primarily English speaking)
• Ability to work with senior stakeholders across multiple geographies, timezones, and in a virtual capacity
• Knowledge of EY & GDS operations, incl. org structure, operating model, management information systems, etc. (for internal candidates only)
• Ability to perform external research/due diligence with sharp attention to detail and first-time quality
• Ability to independently identify and resolve issues, come up with root cause evaluation and mitigation strategies thereby ensuring issues are not reccuring
• Knowledge of how to apply continuous process improvement
• Ability to utilize MS Excel, Powerpoint, SharePoint, and other common business tools
• Bachelor of Business Administration, Science, Commerce
• Masters in Business Admniistration
• 10+ years, preferably operating in an individual contributor capacity, with senior onshore standholders
• GDS Philippines - Manila
Working Hours:
• Should overlap with US time zones, preferably PSTThis job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending business requirements, on the geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.

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