SAP Senior User Experience Design Specialist 

China, Shanghai 

237416483

This senior designer’s role requires you to possess (and to continuously sharpen) your ability to think beyond the obvious; to unearth deeper connections and relationships; to be able to express your ideas and thoughts with clarity and purposefulness. Provides product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems, graphics, web, multimedia, voice response and conversational user interaction.

Core tasks include:

• Creates, evaluates and modifies prototypes to support evolving software application development.

• Develops user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation, and task and objective analyses.

• Assists in developing design concept and implementation, providing input on user design considerations.

• Develops and applies software design/usability processes in the investigation of technical problems.

• Produces specifications describing user requirements and internal structures for product in development.

Role Expectations

Accountability

• responsible for delivery of outcome of assigned projects or areas of responsibility

• internally recognized senior on complex technical and business matters

• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions

• collaborates in devising long-term concepts

Complexity

• contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)

• works independently on topics while setting priorities having sole responsibility

• provides regular project status and updates

• decisions/solutions can enhance essentially current and future design and strategy

Experience

• advanced technical or business skills and special knowledge in one / several areas

• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations

• typically several years experience with increasing amount of responsibility

Communication

• builds and maintains partnerships with internal and external customers and partners

• contributes actively to build common ground for cooperation

• communicates clear and conveying processes & policies in a way that others can understand

• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

Key Responsibilities and Tasks

• Be at the forefront of SuccessFactors product design in concert with our overall vision and strategy.

• Be a leader in our Mobile First strategy.

• Be an active, energetic and thoughtful participant in the end-to-end process model to deliver contemporary and cutting-edge product.

• Work closely with Product Managers and Developers to provide our customers with fresh, friendly, and simple user experiences no matter their function or role within the application.

• Support accessibility design efforts across all stages of product development, from conceptualization to implementation.

• Take responsibility for usability testing and providing Product Design sign-off for releases.

• Participate and lead research efforts within our customer-centric research program.

• Engage with end users, customers and the sales team to better understand the needs and workflows of the end users and collaborate on concepts for new functionality.

• Combine new design mock-ups for existing product features and demonstrate a meaningful story behind each feature design.

• Be adaptable to challenges and flexible with change.

• Communicate and collaborate with colleagues across all levels, teams, location and willing to take ownership.

• Be someone that the team could rely on to guide, support, lead and critique.

Good to have skills

• Support to define and enforce design guidelines, standards, and best practices to ensure consistency and coherence in user interface design

• Support DSM team to create and maintain a comprehensive library of design components, patterns, and templates within design tools and repositories.

• Experience in UX design with a focus on AI-powered products and services.

• Solid understanding of artificial intelligence, machine learning, and natural language processing

• Stay up-to-date with the latest UX design trends, techniques, and technologies in AI and machine learning

• Understand Accessibility principles like perceivability, operability, understandability, and robustness.

Requirements

• Bachelor’s degree in Human Centered Interaction, Computer Science, or a related field

• 5+ years of experience working as Product or UX designer - preferably in a SaaS or consumer app company.

• Mobile iOS and/or Android experience.

• Self-motivated fast learner with exceptional follow-through while operating with a sense of urgency.

• Comprehensive knowledge of design software such as Figma and related tools.

• Able to use English as the working language, such as presentation, workshop discussion, email communication

• Experience working in a large & geographically dispersed product-driven environment ++

• Previous work history in enterprise software companies ++

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We win with inclusion

Requisition ID: 397465 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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