(3 day in-office requirement)
Qualifications:
- 5+ years of experience in B2B sales or sales development , with a proven track record of exceeding quota.
- 2+ years of experience in a sales leadership role , managing and coaching SDR or BDR teams.
- Experience managing multiple SDR functions , ideally across partner-led and direct outbound sales motions.
- Fintech, SaaS, or startup experience preferred —ability to thrive in a fast-moving, evolving market.
- Proven ability to develop outbound strategies and coach SDRs on prospecting techniques (cold calling, email, LinkedIn outreach).
- Deep experience with Salesforce and sales engagement tools (e.g., Outreach, SalesLoft, Gong).
- Strong cross-functional collaboration skills , especially with marketing, sales ops, and AEs.
- Data-driven mindset —ability to analyze sales funnel metrics, identify bottlenecks, and improve conversion rates.
- Excellent communication, coaching, and leadership skills —passionate about mentoring and developing future sales leaders.
- Ability to build scalable processes and create repeatable sales motions that drive consistent pipeline growth.
- High-energy, results-oriented, and passionate about building a best-in-class SDR function.
Bonus points:
- Experience in fintech, payments, or SMB sales
- Familiarity with sales methodologies such as Challenger or Sandler
- Experience implementing and optimizing sales automation tools
A day in the life and how you’ll make an impact:
- Lead and Scale the SDR Function – Manage and grow two SDR teams, aligning both with overall GTM strategy, revenue goals, and business objectives.
- Develop & Optimize Sales Playbooks – Create and refine outbound and inbound prospecting strategies for both teams, including scripting, objection handling, and meeting-setting best practices.
- Execute Training & Coaching – Develop a structured onboarding and continuous training program to upskill SDRs, improve call execution, and enhance their ability to qualify and convert leads.
- Drive Cross-Functional Collaboration – Partner with Sales, Marketing, and Operations to optimize lead flow, refine ICP targeting, and increase conversion rates.
- Process & Performance Management – Establish key performance metrics (e.g., call-to-meeting conversion, lead quality, quota attainment) and implement real-time dashboards in Salesforce.
- Lead by Example – Be a "player-coach" , demonstrating best practices in outbound sales execution, handling strategic prospecting efforts, and setting the standard for the team.
- Develop SDR-to-AE Handoff – Work closely with Account Executives to ensure a seamless transition from qualified leads to closed revenue .
- Scale the SDR Engine – Identify inefficiencies, automate workflows, and implement new tech stack solutions to improve prospecting efficiency and data quality.
- Foster a High-Performance Culture – Maintain a results-driven, collaborative environment where SDRs are motivated, engaged, and continuously growing in their careers.
- Forecast & Report – Accurately track and report on SDR activity, pipeline contribution, and overall sales performance, sharing insights with leadership.
About Melio USA:
- Competitive compensation packages: We strive to make each and every employee feel valued and appreciated.
- The annual base salary range for this position is $120,000 - $130,000 with an additional bonus component
- Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
- 401K matching and stock options: Feel the investment of working at a hyper-growth startup.
- Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
- Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
- Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
- Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
- Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.