Job Responsibilities
- Collaborate with key stakeholders across the firm to understand case contexts, including issues, and translate high-level requirements into detailed analytic steps.
- Query databases and manipulate data to identify correction populations, financials, and create execution files using account, customer, and transaction-level data.
- Ensure accuracy in analytics steps by paying attention to detail and supporting the independent validation team with case requirements and code.
- Use SAS macros or other tools to automate repetitive analytics steps across cases.
- Develop skills to deliver best-in-class analytics in the treatment of customer issues.
Required qualifications, capabilities and skills
- Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields)
- 1+ years of experience with SQL and at least one of the following analytical tools: SAS, Python, R.
- Experience working with at least one line of business within Chase Consumer and Community Banking
- Strong communication skills (both written and verbal)
- Detailed and quality oriented
- Proven ability and commitment to mentoring junior team members
Preferred qualifications, capabilities, and skills
- Master’s degree with plus years of code development working experience in SQL/SAS
- Demonstrated ability to influence and partner collaboratively with business partners
- Demonstrated advanced troubleshooting and problem-solving skills with a customer service focus
This role does not offer visa sponsorship.
Work Schedule: Hybrid Monday thru Friday 8:00am to 5:00pm
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.