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Monday Account Manager Enterprise - Market Italy, Abruzzo, Chieti 236028851
21.11.2024
#LI-NDI
About The Role
#LI-NDI
- Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
- Build and maintain strong, long-lasting client relationships
- Measured on added ARR on a quarterly basis
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
- Serve as the lead point of contact for all commercial matters related to their assigned accounts
- Assist with challenging client requests or issue escalations as needed
Your Experience & Skills
- At least 3+ years of experience in account management within a SaaS company - MUST
- At least 1-2 years working within the Israeli market - MUST
- Proven track record of meeting and/or exceeding sales targets and quotas - MUST
- Native Hebrew speaker – MUST
- Proficient in English - MUST
- Experience selling multi-product solution - advantage
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Ability to take initiative and adapt to changes within a fast paced environment
- Customer- centric & goal oriented
- Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment
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