Flex Program Manager Lead United States, Illinois 235966712
The Program Manager Lead manages and oversees the end-to-end product lifecycle for manufacturing programs, ensuring that production, quality, safety, and cost targets are met.
Responsibilities:
• Interfacing with customers, including solving customer problems, building relationships, and managing escalations.
• Leading the Program Management Office (PMO) for the Business Unit.
- Manages the program management team who lead various customer programs.
• Participating in project planning sessions and contributing to timelines and deliverables.
• Participating in cross-departmental teams to deliver projects or initiatives.
• Facilitating meetings between different teams to ensure alignment.
• Effectively presenting project updates to customers, stakeholders, and senior leaders.
• Preparing reports or presentations summarizing project progress and outcomes.
• Participating in lean initiatives.
Specific Responsibilities:
• P&L Management / Financial Management / Cost Management: Responsible for delivering the manufacturing cost committed to the forecast. Monitor financial performance, report on Manufacturing cost FCST variances, and drive actions for improvement.
• Team Leadership / CFT Owner: Lead cross-functional teams (CFT), coordinating efforts across different departments.
• Project Planning and Procurement Execution Oversee the planning, execution, and delivery, ensuring they are completed on time and within Manufacturing cost FCST. Define and manage project scope, goals, timelines, and deliverables.
• KPI Tracking / Operational Excellence: Monitor and report on key performance indicators (KPIs) related to customer satisfaction, OTD, quality, Accounts Receivable (AR), and financial performance.
• Risk Management: Identify potential risks to the project and implement strategies to mitigate them.
• Contract Compliance / Management
:Ensure all services and activities performed by the site follow the contract and agreements. Ensure compliance with contract terms (set by the commercial team) and manage contractual obligations, all the non- contractual situations must be escalated to GAM’s (proposal).
• Manage changes in project scope, schedule, and resources effectively. Manage Engineering Change Orders (ECOs) and Product Change Notifications (PCNs) in accordance with customer requirements. Ensure changes to scope are clear. Address any impact from the change request that needs to be adequately solved by the commercial team.
• Forecast Management: Acknowledge input from demand forecasts and ensure alignment with production capacities (man, machine, materials). Supports the development of accurate forecast and demand plans.
• Claims Management: Variance Management Tracking identifies possible claims and recoveries and addresses them with the commercial team for timely resolution.
• Inventory Management: Oversee inventory levels to ensure adequate supply for production at Site level.
• Quality Assurance: Ensure that project deliverables meet quality standards and customer expectations.
• Reporting and Documentation: Provide regular updates and comprehensive documentation of program activities.
• Continuous Improvement: Drive initiatives for process improvements and operational efficiencies.
• ESG and Sustainability - Customer requirements: Implement customer requirements as agreed & vetted by Commercial Teams.
Qualifications:
- Bachelor’s degree in supply chain management, Engineering, Business Administration, Operations Management, or related field.
- 7 plus years of related program management experience in medical device manufacturing.
- Deep understanding and extensive experience; capable of handling complex tasks with a high knowledge base and skill.
- Has a comprehensive understanding of key financial indicators and their implications on profit and loss statements and balance sheets.
- Possesses in-depth knowledge ofbudgeting/forecasting,cost control, and cash management (e.g., QvA).
- Utilizes financial analysis to generate, evaluate, and make decisions that ensure profitability, with a clear understanding of the 'why' behind the numbers.
- Understands contracts, including commercial (price, delivery, obligations, warranty, scope, etc.) supply chain and legal terms.
- Knows manufacturing processes, including KPIs, deliverables, quality, supply chain management (Site inventory, turns, efficiency and optimization around warehousing), production capabilities (human, machine, materials - Bill of Material Pricing & Approved Vendor List), resource management, and continuous improvement to ensure on time delivery and customer.
- Develops and maintains strong and trusted customer relationships. Uses active listening and open-ended questions to uncover customer needs. Is responsive to customer inquiries.
- Organizes people and resources and holds them accountable to meet or exceed commitments.
- Prior operations experience in injection molding and automated assembly preferred.
MF 15
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
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