Citi Group Director- Ops Support Sr Group Manager - C15 

India, Maharashtra, Pune 

235947923

Leadis responsible for back office core operations team spread across Chennai & Pune. This will be a leadership role managing a team of 500+ employees and will be responsible for managing 100+ core ops sub processes with a tight control on quality and delivery timeliness. In addition, the incumbent will be responsible to lead many projects and complex operation.

Responsibilities:

• Typically 3 down from Business Head; Manages multiple Operations Support managers in large site or across multiple smaller sites
• Multiple teams may be doing diverse (cross discipline) activities
• Primarily affects a function through significant impact in terms of size of team managed, strategic influence on the business and interaction with other functions or businesses.
• Involved in medium to long-term planning for broad issues affecting the business
• Frequently involved in a variety of broad based and complex issues requiring conceptual analysis
• Applies in-depth industry knowledge
• Exercises full accountability for results, budget, planning, policy formation and significant contribution to future strategy of the area(s)
• Applies broad and comprehensive understanding in multiple functional areas as well as underlying business values
• Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions
• Establishes strategic plans for the function
• Thorough knowledge of how own function integrates within the overall organization to contribute to achieving business goals; requires a good working knowledge of the industry.
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
• Influences and negotiates with senior leaders (across functions); communicates with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of experience, including 8-10+ years' managerial experience
• Must possess the technical know-how, commercial awareness and analytical skills coupled with an understanding of risk/reward dynamics and how they interact to generate sustainable profitable growth
• Proven record of achievement in leading large, matrixed, specific line of business experience preferred0

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

View the " " poster. View the .

View the .

View the