Job Responsibilities
- People and resource management (e.g. people development, attrition, pipeline/skills monitoring, training programs) for the team.
- Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements and cycle time expectations.
- Strong experience with organizational change and business controls management; proficiency in Change Management/Controls will be an advantage.
- Excellent listening skills along with simple, clear and customer-centric business writing skills is a must.
- Demonstrated ability to build, maintain and navigate the organization using formal/informal networking skills.
- Proven problem solving skills with strong project management experience, Project Management Professional (PMP)/ PRINCE2® certification is preferred.
- Strong ability to Identifying gaps/exceptions and recommend possible solutions in process & procedures.
- Exhibit total ownership of stakeholder engagement with strong focus on client satisfaction.
- Demonstrate creative problem solving and solid judgment/decision making skills.
- Lead and coordinate strategic business initiatives.
Required Qualifications, capabilities and skills
- Functional experience in end to end banking and financial services industry, should also include experience in managing Client Service, Operations Sales, Portfolio Management or Implementation functions.
- Exceptional verbal and written communications skills.
- Strong interpersonal and relationship building skills.
- Knowledge of Microsoft Suite of products.
- Demonstrated ability to build, maintain and navigate the organization using formal/informal networking skills.
- Behavioral skills, Thought Leadership, Problem solving and time management.
Preferred Qualifications, capabilities and skills
- Knowledge of financial services functions, banking treasury products and awareness of regulatory and compliance environments.
- Knowledge of Tableau, Qliksense, dashboards and other reporting tools.
- Proficiency leveraging SharePoint for collaboration and workflow purposes.
- Industry certifications (CTP, PMI)
- Cash Management and Treasury Services product experience and knowledge would be added advantage.