Airbnb Senior Manager Program Expansion Airbnborg 

United States 

234703374

The Difference You Will Make:

As the Senior Manager, Program Expansion, you will be responsible for launching a new program called the Platform Access program. This program will focus on opening the Airbnb.org platform to nonprofits to book discounted Airbnb stays for a wide range of needs.

We are a small team in startup mode, so you’ll need to be a seasoned leader willing to both set the strategy and roll up your sleeves to get the work done.

A Typical Day:

• Develop and execute a strategic plan to launch the Platform Access program, ensuring alignment with Airbnb.org’s mission and goals.
• Design program policies, operational workflows, and technical requirements to support nonprofits in accessing discounted Airbnb.org stays.
• Identify, engage, and onboard nonprofit organizations globally, focusing on high-impact partnerships that align with the program’s goals.
• Develop enablement materials for nonprofits to onboard and understand the value and benefits of the program.
• Create and implement strategies to scale the Platform Access program to thousands of nonprofits and millions of beneficiaries worldwide.
• Define and analyze key metrics, monitor program performance, and iterate on strategies to drive exponential growth.
• Work closely with other Airbnb.org teams, including operations, product, engineering, and legal to develop and enhance platform capabilities for nonprofit use.
• Coordinate with Airbnb.org’s fundraising and communications teams to ensure consistent messaging and resource alignment.
• Ensure program compliance with legal and financial regulations across global markets.
• Serve as a thought leader, identifying innovative opportunities to enhance and grow the program and meet evolving nonprofit housing needs.

Your Expertise:

• Proven experience launching and scaling a program, product, or business from concept to large-scale implementation.
• Familiarity with marketplace models, ideally with a focus on connecting supply and demand in a scalable and sustainable way.
• Understanding of nonprofit operations and funding models, with experience in collaborations within the social impact sector.
• Experience in building partnerships with a technical solution.
• Experience working with international stakeholders and navigating the complexities of global program implementation.
• Experience scaling with technology, balancing growth, automation, and efficiency
• Exceptional communication and relationship-building skills.
• Ability to translate program needs into technical requirements for platform enhancements.
• Experience in business development, product management, or marketplace operations.

Offices: United States