The Biomedical Technician II will respond to service calls within a hospital or healthcare system in Plano, TX. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction.
Responsibilities
- Evaluate customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers’ ability to deliver healthcare.
- Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured.
- Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction.
- Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers.
- Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.
Basic Qualifications
- Associates degree, Bachelor's degree, military education or High School Diploma/GED with 4+ years of experience servicing medical equipment.
- 2+ years of experience servicing medical equipment
- Experience with electronic digital circuitry and electronic and electro-mechanical devices
- Experience interpreting schematic diagrams
Preferred Qualifications
- Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
- Ability to lift/move up to 35lbs.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.