As an Affluent Product Senior Associate within the Consumer Bank Affluent team, you will assist in managing deposit products and support day-to-day product management activities. You will focus on product feature monitoring, understanding feature utilization, and assisting with product enhancements to deliver a compelling offering and seamless customer experience for our affluent clients.
Job responsibilities
- Assist in the management of Affluent banking products and support incremental enhancements
- Monitor existing product features’ utilization rates and assist in understanding the P&L impact of the features
- Support the analysis of fraud trends and their impact on P&L, and assist in advising on potential alternative approaches to mitigate risks.
- Collaborate with the CCB product ecosystem by developing partnerships with Firmwide Core Deposits Platform team and other partners
- Support the development of a short-term deposit product roadmap and assist in driving enhancements
- Assist in advising internal team members and partners across the firm on facts about the product
- Help distill actionable insights from quantitative, qualitative, market, customer, and competitor analyses
- Maintain and update product-related content and communications
- Support day-to-day product development interactions such as project planning and meetings
- Serve as a liaison with other product owners across lines of businesses to ensure goals and requirements are communicated and understood by stakeholders
- Adhere to risk & controls rules, policies, and regulations associated with product, pricing, risk, and customer management
Required qualifications, capabilities, and skills
- 4+ years of financial services product or project management experience
- Strong project management, problem-solving, and time management skills
- Excellent interpersonal skills – ability to build strong relationships with colleagues
- Strong communication skills; ability to speak effectively to groups of clients and constituents
- Analytical skills, including financial analysis
- Ability to work within a team environment and drive accountability for personal goals
- Bachelor’s degree or equivalent experience
Preferred qualifications, capabilities, and skills
- 4+ years of banking experience preferred