Bank Of America Administrative Assistant III - Global Payment Operations Fraud 

United States, North Carolina, Charlotte 

233990278

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Required Qualifications:

• Minimum of 3 years of experience providing administrative support at the senior management level
• Significant time management, multi-tasking and prioritization skills
• Highly organized, proficient in time management, with strong attention to detail
• Ability to work effectively under pressure and time constraints
• Strong written and verbal communication skills, ability to interface with Senior Executives
• Ability to handle sensitive information and maintenance of confidentiality
• Interpersonal Skills: The ability to build rapport and work effectively with others is vital.
• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Teams)
• Concur or similar experience processing travel and expenses
• Ability to work overtime as needed to support business needs

Desired Qualifications:

• Bachelor’s degree preferred
• Knowledge of Bank of America systems including: Workday, Concur, Ariba, TechDirect, Flagscape, ACR, ARM, etc.

Skills:

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications