Job Description
Responsible for reviewing anomalous activity alerts/cases that are closed by Anti-Money Laundering (AML) Americas Operations Unit Investigation Analysts, Junior Analysts, and Senior Analysts as a control to ensure accuracy, completeness and compliance with regulatory, internal/external audit requirements and policy/proceduralrequirements.Critical skills required for this position include:Analysis, Mentoring, Research, Writing and the ability to adhere to procedural requirements & standards.
- Responsible for conducting team level up to business level root-cause analysis on the results of reviews performed by investigative analysts in order to recommend remedial training or other appropriate follow-up action(s) to team leads and/or unit manager.
- Participates/Leads in calibration sessions within the Quality Control Department.
- Supports coaching efforts of investigative analysts.
- Critically and objectively assesses the analyst’s performance thru quality review and provides mentoring if needed.
- Accurately inputs evaluation information into software and thoroughly documents all comments.
- Responsible for tracking quality control reviews and remedial action(s) in the QC database.
- Responsible for providing regular and constructive feedback concerning investigative analyst work performance to the operations management team, for control and quality purposes.
- Acts as a liaison between Operations, Training, and AML (Anti Money Laundering) America’s Management for coordinating goals and objectives to enhance process and quality improvement.
- Responsible for assisting to develop and report Quality Control review results via metrics, and distribute to senior management, team leads, analysts, and other designated personnel.
- Acts as Subject Matter Expert (SME) conducting quality reviews of operation analyst’s work
- Provides mentoring for investigative analysts on AML (Anti Money Laundering) and process/procedure requirements.
- Participates in the development and delivery of training sessions for existing analysts, team leads, new hires and other personnel on the quality control process.
- Proactively identifies and escalates areas of potential risk and/or quality improvement areas, as well as technology enhancements.
- Provides operations expertise to internal work groups, teams, and committees focused on enhancing current procedures and creating efficiencies.
- Ensures compliance with policies, procedures and federal regulations.
- Expected to meet all productivity goals, quality standards, and performance goals.
- Completes special projects as requested
Qualifications:
- Minimum 2+ years of business experience.
- Minimum 1+ year of quality control (QC) experience or equivalent knowledge required.
- Minimum 1+ year of Anti-Money Laundering (AML) or other financial investigations/banking experiencerequired.
- Ability to develop strong relationships with subordinates, peers and senior managers.
- Excellent verbal, written and interpersonal communication skills.
- Must be well organized, demonstrate initiative, and able to manage multiple projects.
- Spelling, grammar and proofreading skills required.
- Analytical skills required.
- Demonstrate high degree of integrity.
- Intermediate Microsoft Suite knowledge.
- Bi-Lingual - English/Spanish - preferred
Education:
- Bachelor's degree in banking, finance or business preferred OR equivalent work experience required
Compliance and ControlAML ExecutionFull timeTampa Florida United States$62,620.00 - $87,380.00
Anticipated Posting Close Date:
Sep 30, 2024View the " " poster. View the .
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