Capital One Director - Client Development Capital One Shopping 

United States, Virginia, Richmond 

230749251

Manager, Enterprise Services Risk Office

We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, External Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. We are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business.

In this position, you will play a key role within, leading and performing core risk activities in support of the

Responsibilities:

• Serve as a trusted risk advisor for theSoftware

• Lead analysis of various business and risk data and information to proactively identify risks, trends, and process improvements

• Provide guidance to the Software business areas on process management and process level assessments, in alignment with Enterprise frameworks and risk management principles

• Stay current on regulatory environment changes, industry trends, and understand their impacts to our efforts

• Lead risk assessment project delivery, including providing oversight of risk assessment deliverables, reporting, and meetings; draft and review materials for senior management and other governance functions

• Drive development of associated risk controls, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure

• Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices

• Lead cross-functional teams through various initiatives (with a focus on the Software business) as needed

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 2 years of experience in the Financial Services or Technology industries

• At least 5 years of experience in project, program, process, or risk management

• At least 5 years of experience supporting, partnering, and interacting with stakeholders

Preferred Qualifications:

• At least 5 years of Financial Services, Consulting, or Technology industry experience with focus on technology, cyber or data

• Working knowledge of related risk management or regulatory practices

• Process development, documentation, or improvement experience Experience with Governance, Risk, and Compliance software tools

• One or more of the following certifications: Business Process Management (BPM), Six Sigma Lean, Green Belt or Black Belt, Agile Coach, Certified Regulatory Compliance Manager (CRCM), Project Management (PMP) or Program Management (PgMP), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Risk and Information Systems Control (CRISC)

• Experience managing risks related to customer data protection, encryption, technology functionality, third party management, anti-money laundering (AML) or fraud

• Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver

• Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team

• Experience in payments-focused risk management, controls development, or reporting activities

• Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & AnalysisThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.