Boston Scientific Field Service Technician II - Midwest 

United States, Minnesota 

230588059

About the Role:

This role will require approximately 85% travel, with the technician managing a designated territory that spans Missouri, Kansas, Nebraska, and Iowa, traveling as necessary to service customers and perform required tasks.

Your responsibilities will include:

• Perform on-site system installation, maintenance, and repairs for medical equipment.
• Troubleshoot complex electronic systems and replace components as needed.
• Provide preventative and corrective maintenance, including equipment upgrades and modifications.
• Conduct in-servicing and training for medical personnel on proper system usage and maintenance.
• Report all field activities, including equipment issues, complaints, and feedback, into the complaint handling and business systems.
• Handle warranty decisions, sales orders, and other administrative tasks related to equipment servicing.
• Ensure compliance with all regulatory requirements and maintain accurate documentation for service and complaints.
• Perform other related duties as assigned, including special projects and continuous process improvement.

Required qualifications:

• Two-year college degree (AA) preferred, with a major in Biomedical Engineering, Electronics, or a related field (equivalent education/work experience is accepted).
• 2+ years of field service equipment experience (preferred 2+ years in medical equipment).
• Proficient in troubleshooting and repairing complex electronic systems and components.
• Familiarity with standard electronic test equipment, including Digital Multi-Meters and safety analyzers.
• Ability to work independently with minimal supervision and manage multiple service tasks effectively.
• Ability to travel approximately 85% of the time, including at short notice for multiple-day trips.
• Must have a vehicle for service that is five years or newer and meets company insurance requirements.
• Clean driving record.
• Ability to occasionally lift heavy items up to 75 lbs.

Preferred qualifications:

• Prior Technical Field Service, Biomedical, or Military technical MOS experience.
• Experience in Electrophysiology, Laser, Medical Imaging, or Cath Lab technical/clinical roles.
• Strong administrative, computer networking, and equipment troubleshooting skills.
• Experience in working within regulated environments and maintaining compliance with industry standards.

Maximum Salary: $ 91416

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.