Honeywell Field Service Controls Engineer - Southeast 

United States 

230570821

ABOUT THE ROLE

As a Field Service Engineer, you will install and maintain new and old material handling and sortation equipment, respond to emergency service calls, and overall provide general customer support for all Intelligrated and Legacy made equipment, including sortation, AS/RS shuttle systems, robotic application, palletizers, cranes, and multiple types of conveying equipment.

You will also gather data utilizing specific reports and Intelligrated procedures, and supply various forms and custom reports to the customer to assist in sales of parts and service contracts. As necessary, CSE will assist with the field training of new employees and may receive in-house assignments covering technical support, training, or documentation.

You will travel throughout and reside in any of the following states following areas:
OK, AR, TX, TN, LA, MS, AL, GA, FL, NC, SC.

Learn more about the types of equipment:

Responsibilities:

• Travel up to 85-95% in the assigned territories and customer sites, domestically and internationally.
• Make travel arrangements on a daily or weekly basis.
• Be capable of traveling at a moment notice weekday or weekend.
• Carry mechanical and electrical tools from job to job, including laptop and tool case.
• Discuss objectives with the customer when on-site.
• Develop or follow a schedule for completion of objectives while on-site.
• Perform or assist with mechanical and electrical installation or modification to Intelligrated and Legacy equipment.
• Troubleshoot and debug all issues including mechanical, electrical, or programming using the provided drawings, direction or write sections of the PLC program.
• Program Allen Bradley PLCs using 3 or more PLC programming software packages.
• Modify, adjust, or develop robotic application code.
• Mark-up drawings (Red Line) with any updates or changes as required.
• Communicate issues, successes, and delays with the Customer, project manager, team members and regional management daily. This may include but not exclusive to Electronic Issue Reports.
• Participate in a closeout meeting with the Office and the Customer at completion of each assignment.
• Write a detailed daily / weekly report for each job location and send to the office.
• Complete a weekly electronic expense report and send in the receipts to the office.
• Send all copies of programs, redline drawings, and weekly reports to the office for proper archival at completion of job.
• Train and support Field Service Technicians on the equipment operation and PLC controls where required or necessary.
• Lead and complete projects.
• Physical requirements may include: moving objects up to 50 lbs.

YOU MUST HAVE

• One of the following combinations of education and experience:
  • Bachelor’s Degree in Engineering and 3 year of field experience.
  • Associate’s Degree in Engineering and 5 years of field experience.
  • High school diploma (or equivalent) and 10 years of experience.
• Expert Allen Bradley PLC Programming skills.
• Diagnostic proficiency with 3 types of PLC (Modicon, PLC5, PLC500).
• Strong mechanical, hydraulic, and electrical aptitude and experience.
• Valid Driver's license.
• Reliable transportation to a major airport (Must be within a One Hour commute of nearest airport).

WE VALUE

• Prior Customer Service Experience
• Proficiency with MS Office products and Operating Systems (i.e. Windows XP)
• Working experience with electrical wiring and reading of schematics.
• Excellent problem solving and troubleshooting skills.
• Strong communication skills, both verbal and written
• Good organizational and time management skills.
• Ability to work independently (self-starter) and with teams.

• JOB ID: HRD244652
• Category: Customer Experience
• Location: HON LOC NOT AVAIL IN STATE,Oklahoma,Oklahoma,99999,United States
• Nonexempt