Oversee the delivery of core HR services across EMEA — including onboarding, policy guidance, benefits administration, compliance, and employee lifecycle support. You’ll directly manage the EMEA People Operations team, ensuring consistent service delivery, operational excellence, and a seamless employee experience.
Partner with global operations leaders to co-create scalable, globally aligned processes. Balance global consistency with the legal, cultural, and regulatory nuances of EMEA to deliver solutions that are both efficient and locally relevant.
Qualifications
8+ years of experience in HR Operations, Shared Services, or People Experience roles, with at least 4 years leading regional or multi-country teams in dynamic, fast-scaling organizations.
Demonstrated success in building and scaling shared services models that support growth, complexity, and global alignment.
Strong command of HR technology platforms, especially Workday and ServiceNow, with a track record of driving automation and self-service adoption.
Deep knowledge of EU and UK labor laws, statutory compliance requirements, and HR operational best practices across multiple EMEA countries.
Proven experience managing HR operations across diverse EMEA markets, balancing regional consistency with local compliance and cultural requirements.
Ability to design and optimize processes that improve efficiency, reduce manual work, and enhance employee experience.
Skilled in data-driven decision-making, using metrics and feedback to inform strategy and continuously improve service delivery.
Exceptional leadership and stakeholder management skills, with the ability to influence across functions and geographies.
A mindset rooted in continuous improvement, service excellence, and operational rigor.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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