Truist Sheffield Repossession Specialist 

United States, North Carolina, Winston-Salem 

228140389

Regular or Temporary:

English (Required)

1st shift (United States of America)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Responsible for independently deciding which accounts justify repossession assignment.
2. Work closely with recovery vendors and assist with skip tracing.
3. Handle all tasks associated with the repossession process and transportation assignments.
4. Ensure same day coding of repossessions to remain in compliance with federal, state-to-state, county, Laws and UCC codes. Move files through the repossession process based on established timetables and in accordance with established standards.
5. Maintain accurate entries in the recovery database to ensure all information is cohesive and the integrity of the database is maintained.
6. Follow up with repossession related service providers (RRSP) to be sure service is being rendered in a timely manner.
7. Review all accounts in queues and work appropriately, bringing any serious problems or negative service related trends to the attention of management while independently facilitating resolution.
8. Review those accounts out of bankruptcy for appropriate action if secured by personal property.
9. Generate reports using repossession database or other methods and provide regularly to management.
10. Monitor the servicing of Company Approved RRSP's and assign an RRSP on each account, unless recovery method can be affected by a company approved auction. Maintain current information as required on all company approved RRSP's such as bonding, licensing, insurance, work standards agreements, etc.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent education and related training
2. Two years of collections experience
3. Must be very organized with process oriented capabilities
4. Ability to train and manage personnel effectively
5. Ability to communicate effectively with peers and upper management
6. Excellent telephone, verbal and written communication skills
7. Ability to travel, occasionally overnight

1. Associate's degree
2. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products