SAP Associate Client Delivery Manager MEE f/m/d - limited contract years 

Romania 

227789971

What you`ll do

The Role:

Your main goals will be customer satisfaction and commercial success while driving the end-to-end customer engagement through onboarding, run and renewal phases. You will have three main areas of responsibility:

1. Engagement Management: plan & review of services in accordance with the customer’s requirements, manage stakeholders, lead the communication
2. Delivery Management: day-to-day operations, support of projects, de-escalate critical engagements
3. Account Management: Commercial account management and increase of customer satisfaction

What you bring

• Bachelor’s or master’s degree in a business or technology related field (e. g. Computer Science, Business Administration, etc.) or equivalent skills gained via vocational training / apprenticeship
• Knowledge of and/or affinity for IT Technology
• Good communication and presentation skills in German and English
• Pro-active, problem solving, "can-do" attitude
• Strong relationship building and de-escalation skill

AI Usage in the Recruitment Process

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