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An ideal candidate for this role will be able to work at all levels, from the theoretical knowledge of physical security principles to the practical application and real world implementation of processes and measures. You must have a proven record of accomplishment in operations room/center dispatching, SOC data center security operations, physical security, customer service; and possess excellent verbal and written communication skills with the ability to multi-task. You should demonstrate good judgement and critical thinking while also being able to follow SOC tasks and procedures utilizing discretion at all times. The AWS SOC is a 24/7/365 operation and shift work will be required to include days, nights, weekends and holidays.
Key job responsibilities
Security Responsibilities:
- Lead and coordinate the activities of the Security Operations node located in Seattle, WA to ensure timely and effective response to information security threats
- Execute security operations processes, identify and measure critical security operations metrics and continually improve the efficiency and effectiveness of the Security Operations- Optimize and enhance existing processes with an eye to reducing a high operational loadPerformance Management Responsibilities:- Own all facets of performance, hiring & career management for the team; regular one-on-one meetings with all team members are required
- Provide technical & soft skill coaching to maintain a well-rounded, innovative & operational organization
- Establish training programs for your engineers
- Supervise day-to-day activities of the team, providing management escalation support as required
A day in the life
This position supports Security Engineers and Technical Program Managers within Security and incident response activities. You will drive “Tier 1” and "Tier 2" related issues to resolution across numerous service teams and other more senior Security Engineers. You will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle an assortment of disparate tasks which may include small-project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties.About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Bachelor's degree
- 5+ years of experience leading, managing & developing high performance teams
- 3+ years of hands-on experience in information security technologies such as continuous security monitoring, anti-malware controls, intrusion detection/prevention, access control & CSIRT-focused systems
- 3+ years of progressive experience within a Security Operations Center or similar operating environment
- Ability to work any shift pattern within the 24/7/365 operation including days, nights, holidays and weekends.
- CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+
- MA/MS in computer science/related field
- Information security professional certifications encouraged (SANS GIAC, CISSP etc.)
- Experience architecting/operating Amazon Web Services
- Excellent written communication skills, with a focus on translating technically complex issues into simple, easy to understand concepts
- Strong information security risk-based prioritization abilities
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