Job Overview: As a superb communicator with an eye for detail, you will be responsible for a group of Scrum Masters, taking ownership of how successfully they support their teams. You will also provide exceptional Scrum Master support to a range of teams yourself. Spanning a variety of exciting change programmes, you will thrive in a fast-paced environment, and be able to employ your knowledge and experience to the benefit of others.
Responsibilities: - Provides support for teams across a global IT function, with a focus on facilitation of work, encouraging decision making, and conflict resolution.
- Works closely with other senior roles to help develop and refine the end-to-end process for planning and delivering sprint work across all teams.
- Provides line management for a small team, ensuring they are setting and meeting objectives, following our collaborative planning processes, and delivering to the highest quality.
- Coaches their teams to follow best practices to achieve success; identifies blockers and takes an active role in removing them.
- Training colleagues in how to use Jira and our internal processes to plan and monitor work and capacity.
Required Skills and Experience: - Scrum Master experience of at least 5 years for multiple teams, applying Scrum principles, practices, and theory.
- Experience leading and developing a team, taking accountability for their performance, objectives, and outcomes.
- Experienced user of Jira for sprint management, with experience of board configuration and JQL searches. and advanced functional knowledge of Excel.
- Advanced understanding of servant-leadership management styles, facilitation, situational awareness, conflict resolution, and continual improvement.
“Nice To Have” Skills and Experience: - Experienced knowledge of on-premise Jira implementation.
- Experience designing and developing reports using PowerBI (or a similar reporting suite)!
- Professional Scrum Master level 2 (PSM2 or equivalent)!