Honeywell Customer Experience Program Management Professional 

United States 

223688666

YOU MUST HAVE

• 6 years of proven experience in customer experience program management or related field.

• Track record of successfully leading and implementing customer-centric initiatives.

• Strong leadership skills with the ability to influence and drive change.

• Experience in managing and motivating cross-functional teams and stakeholders.

• Excellent communication and interpersonal skills.

• Ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.

• Ability to analyze data and make data-driven decisions.

• Proficiency in using data analytics tools and techniques to derive insights and measure the impact of customer experience programs.

• Experience in managing customer experience in a global organization.

• Familiarity with cultural nuances and ability to adapt strategies to different markets and customer segments.

WE VALUE

• Bachelor's degree in Business Administration, Technology, or a related field.

• Advanced degree such as a Master's degree or MBA is preferred.

• Relevant certifications in customer experience management or related fields are a plus.

• Passion for delivering exceptional customer experiences.

• A customer-centric mindset and a strong commitment to exceeding customer expectations.

• Strategic mindset and ability to think creatively.

• Proven ability to develop innovative solutions to enhance the customer experience.

• Strong problem-solving and decision-making skills.

• Ability to identify and address challenges and make informed decisions in a fast-paced environment.

• Ability to thrive in a fast-paced and dynamic environment.

• Strong adaptability and resilience to navigate through ambiguity and drive results.

• Experience in driving customer-centric culture and mindset within an organization.

• Ability to inspire and motivate teams to prioritize customer satisfaction and loyalty.

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here.Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity: click here.

• JOB ID: HRD249670
• Category: Customer Experience
• Location: 512 Virginia Dr,Fort Washington,Pennsylvania,19034-3264,United States
• Exempt
• Due to US export control laws, must be a US citizen, permanent resident or have protected status.