As a , you will focus on working with Managed Security Service Partners to ensure they are equipped to be successful with Cybereason via proactive and strategic engagements.
What you will do
- Be able to handle a portfolio of Partners that have their own flavors and offerings.
- Ensure Partners are equipped to be successful with Cybereason via proactive and strategic engagements.
- Be the Voice of the Partner, advocating for them across different organizations internally.
- Become the trusted advisor for Partners by having an in-depth understanding of their Security set-up and their business operations.
- Ability to pull in the right Channel resources to optimize the Partner's experience with Cybereason.
- Ability to use metrics to prove out success.
- Work alongside Channel Sales to understand the incoming revenue.
- Be ready to roll-up your sleeves, take on multiple hats as needed and propose changes to continuously improve Partner Success.
What we are looking for
- 3+ years in Partner or Customer Post-Sales Engagement.
- Experience interacting with clients of all levels.
- Ability to prioritize, multi-task and perform effectively under pressure.
- Experience with complex partner or customer situations, and propose creative solutions.
- Excellent interpersonal skills to build strong relationships, particularly with field organizations and Partners.
- Not afraid of pioneering new processes.
- Comfortable working across all teams and being vocal on behalf of Partners.
- Flourish in an environment that changes quickly and comfortable even when it is not clear what needs to happen next.
- Project Management skills.
- Background in Cybersecurity is a plus.
Core Values:
- Win As One: The power of an individual is less than the power of a team.
- Ever Evolving: Change keeps us at the forefront, so we encourage it.
- Daring: To achieve the impossible, we must dare to be different.
- Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do.
- Never Give Up: We are tenacious and resilient, and we never stop.
- UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.