SAP Solution Advisor - SAP Academy Customer Success Hybrid United States, Massachusetts 222085578
What You’ll Do
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:
- Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
- Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
- Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
Solution areas focus:
Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. (Accounting, finance, quote-to-cash, procurement, supplier managemer)
- Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management
What You Bring
-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
A cooperative and productive approach to working relationships, internally and externally.
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
- Proficiency in English and Italian to effectively engage with our global and local network
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the
planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.
Our inclusion promise
Successful candidates might be required to undergo a background verification with an external vendor.
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