PayPal Onboarding Growth Specialist 

Singapore, Singapore 

220321796

Job Description:

across all markets in-scope

In your day-to-day role you will:

• Ensure the SMB Portfolio grows above benchmark levels of revenue growth.

• Ensure revenue protection of existing portfolios by monitoring andaction on merchantperformance metrics i.e. Chargeback Rate, Authorization Rate, Share of checkout etc.

• Outreach to Merchant across South-East Asia markets to build relationships and manage their account.

• Engage with Risk, Compliance and Product teams to facilitate merchant transactions

• Develop Portfolio strategies to grow high potential accounts in market using e.g. Pricing intervention’s, Product Upsell and X-sell, Risk Mitigation andother valueadds.

• Keep abreast of market trends & developments, competition landscape and Payment Industry Trends across Southeast Asia markets.

What do you need to bring:

• Bachelor's Degreewith min 3 years of relevant experiencein Merchant facing roles preferably in Portfolio Management or Account Management

• This position support clients based in Southeast Asia with a focus in Vietnam market therefore proficiency in both English and Vietnamese languages will be advantageous to support Vietnamese speaking merchants/clients.

• An excellent communicator, strong interpersonal and time-management skills.

• Analytical strengths – Monitoring, collaborating to elevate drivers & impacts and ability to manage data using Excel or other data management tools.

• Results-driven with Revenue growth as a KPI

• Comfortable working in a high pressure, target-driven, fast paced environment with competing priorities – able to shift focus based upon organizational needs

• Ability to learn on the fly, multitask and effectively use tools to identify and solve.

• Ability to work collaboratively and effectively across silos to drive empowered experiences

• Strong change agility and ability to respond and pivot quickly.

• Detailed oriented with strong working knowledge of the internet, e-commerce, and suite of Microsoft Office products

• Preferably previous experience with using Salesforce for pipeline management and comfortable in using multiple online tools, dashboards and CRM to derive actionable information.

Our Benefits:

Any general requests for consideration of your skills, please