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PayPal Onboarding Growth Specialist 
Singapore, Singapore 
220321796

29.05.2025

What do you need to know about the role:


Job Description:

across all markets in-scope

In your day-to-day role you will:

  • Ensure the SMB Portfolio grows above benchmark levels of revenue growth.

  • Ensure revenue protection of existing portfolios by monitoring andaction on merchantperformance metrics i.e. Chargeback Rate, Authorization Rate, Share of checkout etc.

  • Outreach to Merchant across South-East Asia markets to build relationships and manage their account.

  • Engage with Risk, Compliance and Product teams to facilitate merchant transactions

  • Develop Portfolio strategies to grow high potential accounts in market using e.g. Pricing intervention’s, Product Upsell and X-sell, Risk Mitigation andother valueadds.

  • Keep abreast of market trends & developments, competition landscape and Payment Industry Trends across Southeast Asia markets.

What do you need to bring:

  • Bachelor's Degreewith min 3 years of relevant experiencein Merchant facing roles preferably in Portfolio Management or Account Management

  • This position support clients based in Southeast Asia with a focus in Vietnam market therefore proficiency in both English and Vietnamese languages will be advantageous to support Vietnamese speaking merchants/clients.

  • An excellent communicator, strong interpersonal and time-management skills.

  • Analytical strengths – Monitoring, collaborating to elevate drivers & impacts and ability to manage data using Excel or other data management tools.

  • Results-driven with Revenue growth as a KPI

  • Comfortable working in a high pressure, target-driven, fast paced environment with competing priorities – able to shift focus based upon organizational needs

  • Ability to learn on the fly, multitask and effectively use tools to identify and solve.

  • Ability to work collaboratively and effectively across silos to drive empowered experiences

  • Strong change agility and ability to respond and pivot quickly.

  • Detailed oriented with strong working knowledge of the internet, e-commerce, and suite of Microsoft Office products

  • Preferably previous experience with using Salesforce for pipeline management and comfortable in using multiple online tools, dashboards and CRM to derive actionable information.

Our Benefits:

Any general requests for consideration of your skills, please