Bank Of America Financial Center Manager - Ocean Ranch 

United States, California 

217971063

This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.

Responsibilities:

• Required Qualifications:

• 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

• Collaborates effectively to get things done, building and nurturing strong relationships

• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

• Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed

• Communicates effectively and confidently and is comfortable engaging all clients

• Has the ability to learn and adapt to new information and technology platforms

• Applies strong critical thinking and problem-solving skills to meet clients' needs

• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

• Efficiently manages time and capacity

• Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment

• Can interpret performance results, find opportunities to drive success and hold others accountable to results

• Must be able to work weekends and/or extended hours

• Desired Qualifications:

• 1+ years of management experience including hiring, coaching and developing direct reports

• Experience in financial services and knowledge of financial services industry, products and solutions

• Experience working in an environment with individual and team goals where goals were routinely met or exceeded

• Bilingual skills​

Skills:

• Coaching
• Customer Service Management
• Customer and Client Focus
• Performance Management
• Talent Development
• Business Operations Management
• Recruiting
• Result Orientation
• Risk Management
• Sales Performance Management
• Inclusive Leadership
• Leadership Development
• Prioritization
• Problem Solving
• Referral Management

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent