Bank Of America Operations Analyst - Client Account Management 

Canada, Ontario, Toronto 

217405818

Job Description

Hours of operation range from 7:00 am to 6:00 pm EST daily, however, shift hours are subject to change as business needs arise to ensure sufficient coverage for support functions. Required to work different shifts including statutory holidays as required, based on departmental needs The Operations Analyst will report to the Department Manager.

Responsibilities

• Open, close, and maintain accounts, for Global Treasury Clients, within the defined timelines

• Foreign Exchange Confirmations and SWIFT MT300 processing

• Monitor Queue for transactions that have been blocked by Global Economic Sanctions and open accounts within a quick timeline

• Maintain client database for various Lines of Business

• Address and respond to inquiries from business partners

• Complete various accounting entries

• Archiving and controlling of department records

• Other administrative duties, as assigned including month end reporting requirements and daily queries to support department and preparation of reports

• Required to work different shifts including statutory holidays as required, based on departmental needs

Qualifications

• Working knowledge of GBS, AS400, and On-line support an asset

• Proficiency with Microsoft Office applications and computer skills

• Knowledge of the banks Treasury products and understanding of payment processing and investigation experience an asset

• Excellent communication, organizational and problem solving skills

• Demonstrated ability to work independently with minimal supervision and also a team player

• Ability to meet established deadlines in a fast paced environment

• Willingness to learn and take on new tasks

• Experience in financial services preferred but not required