As a, based inyou will service and maintain our water/wastewater systems at our facility.
Essential Duties & Responsibilities:
• Perform a variety of field service duties including but not limited to: completing repairs on water lines ranging from 3/4" to 24" in size, meter inspections, maintenance, and customer service tasks related to the water distribution system
• Ability to use or be trained on computer/ tablets for job order processing
• Maintain good communication with team members and management alike
• Ability to perform well in a team setting
• Outstanding customer service capabilities
• Investigate unusual water meter readings and customer complaints regarding high water bills; investigate odd taste and odor of water being provided to residents; investigate pressure-related issues; re-read meters as necessary; resolve issues or request work orders for follow-up
• Report inoperative or damaged water meters, bypassed meters, and related problems
• Prepare service requests as necessary
• Perform other duties as required
• Ability to use hand tools proficiently, including nut not limited to: pipe wrenches; poly cutters; copper cutters; channel locks; crescent wrenches
• Ability to operate excavation equipment such as back hoes and excavators, or willingness to be trained on said equipment
