Nokia Sales Lead BD/Enterprise 

Thailand 

214420379

• Full responsibility and accountability for sales, pre-sales support, and customer delivery/post-sales support within the Customer Team
• Deliver Customer Team performance, both financial and non-financial, as aligned with the larger Market / Market Unit performance targets
• Manage profitability, acting as the ultimate owner / decision-maker within the Customer Team to deliver against targets, both financial and non-financial
• Lead the Customer Team from the front, creating a strong culture of winning, ownership and accountability at all levels

• Own and develop deep, trusted customer relationships through bold thought leadership and strong execution
• Strengthen MN’s position based on a thorough understanding and proactive exploration of customers’ needs and market dynamics
• Grow Share of Wallet in existing businesses and Secure breakthrough into new segments

End-to-end accountability for MN Business and MN Customer Relationships within the Customer Team, including safety, market share, orders, sales, sales margin, contract execution

• Responsible for meeting Market Unit’s financial targets according to the annual plan and long-range forecasts
• Ensure rigorous sales/delivery performance management aligned with the respective financial and business targets
• Own financial forecasting and demand planning accuracy for respective Customer Team (orders, sales, SM, assets) and support the Market’s short- and long-term forecasting through disciplined pipeline management
• Own the L2D preparation and submission

Design and execute business strategies and drive a strong performance management culture

• Own and develop CT level commercial / commercial strategies, and ensure full support for the organization to be able to execute
• Drive for ambitious bottom-up revenue/margin targets
• Drive growth in new product categories, new business models and completely new segments
• Make priority decisions on assignment of direct and support resources within the Customer Team

Manage customer satisfaction and proactively drive resolution of all issues

• Responsible for ensuring customer satisfaction
• Ensure proper customer management and provide alternative solution definitions in case of roadmap/services/supply/quality challenges

• Established relationship with major CSPs (Communications Service Providers) and Enterprises in Thailand, Cambodia, Philippines
• Recognized thought leadership to articulate Nokia’s value proposition in all levels of the customer.
• Ability to align customer needs with Nokia’s strategy to achieve the Sales and Business objectives.
• Experience leading virtual teams to coordinate the end-to-end business flow, from opportunity developing, negotiation, closure, delivery, with positive impact on customer satisfaction.
• Deep understanding of the telecommunication market and CSPs (Communications Service Providers) business (knowledge of Mobile Networks business and RAN technology is a plus), and Enterprise.
• 12+ years of relevant experience.
• Fluent in English (Thai language is desirable).

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark