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Capital One Director Chief Staff 
United States, Virginia, Arlington 
214304621

06.04.2024
Center 1 (19052), United States of America, McLean, Virginia Director, Chief of Staff


Strategic Efficiency

  • Directly support the Corporate Communications leadership team in all Chief of Staff related activities, with a particular focus on leadership support, operating routines, enterprise connections, and program execution

  • Influence, develop, and own a principled approach to highlighting and monitoring key deliverables across the organization

Operational Excellence

  • Be a force-multiplier driving the effectiveness of EA and Corporate Communications

  • Individually and collaboratively, diagnose the business critical “gap to goal” in how EA and Corporate Communications works today versus how we should work in the future — and help put the organization on the path to future state

  • Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency and effectiveness of both EA and Corporate Communications

  • Own timely execution of monthly and quarterly horizontal reporting deliverables related to strategic and operational priorities

  • Appropriately incorporate and collaborate with subject matter experts across EA and the Enterprise to ensure that all partners have the full support of Corporate Communications in envisioning and delivering against their business value and social impact opportunities

  • Help ensure that all of Corporate Communications connections and consultations related to core Capital One business activities are well-managed

  • Advise leadership utilizing institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify impact

  • Partner with Admin team to evaluate and manage meeting schedules and time commitments

Broader EA and Enterprise Engagement

  • Maintain meaningful engagement with a wide range of associates and broader professionals motivated by and dedicated to a shared vision of a better future

  • Increase broad awareness of and celebrate the career interests, talents, and great work of your fellow associates

  • As needed, offer other ad-hoc consulting or operational support to major projects or organizational needs/opportunities

Basic Qualifications:

  • At least 6 years of experience in strategy consulting, advising internal clients, external clients, or a combination of the three

  • At least 5 years of experience in change management, continuous improvement, business transformation, or any combination of the three

Preferred Qualifications:

  • At least 7 years of experience offering advising or consulting services to executive level clients, external or internal

  • At least 4 years of experience working in a corporate function

  • At least 3 years of experience working in social impact, racial equity, ESG, shared value, corporate social responsibility, or any combination of the five

  • At least 3 years of experience with political, media, or regulatory stakeholders, or any combination of the three

  • At least 3 years of experience in organizational design, staffing, budgets or any combination of the three

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.