By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
What you’ll do
- Manage complex and highly varying issues with significant potential impact on multiple operations' areas. Individuals at this level may manage a department, product or process with a large amount of independence.
- Lead projects, resolves escalated operations' issues and/ or offer solutions at an advanced level.
- Liaise with multiple Operations teams/departments.
- Serve as analytical and/or procedural expert, represent a unit or team on cross functional processes or project deliverables.
- Stay abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; use such knowledge to recommend customized business solutions to internal clients.
- Serve as subject matter expert in business, planning and analysis for operations area supported.
- Act as advisor or coach to new or lower-level personnel on operational processes/procedures across multiple functions and/or departments.
- Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes.
- Be responsible for managing overall resource management and allocation of work for assigned operations area for multiple teams/projects.
- Analyse and check disclosure of interest data and if necessary, prepare DOI filings for review and submit filings to the appropriate regulatory body and/or other interested parties as required under relevant regulation.
- Escalate any issues or concerns identified and provide input on potential corrective action plans designed to address issues that are identified.
- Participate in ad-hoc requests, special projects and regulatory exams directed by other organizations within the compliance or legal departments.
- Oversee the monitoring to adherence to Citi’s Risk Policies and relevant procedures
- Prepare, edit and maintain DOI program related materials
- Interact and work with other areas within Citi, as necessary
- Keep abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
- Additional duties as assigned.
What we’ll need from you
- Extensive experience is a similar role in a fast paced environment
- Well-developed management skills
- Relevant experience managing operational functions
- Ability to influence and negotiate with senior leaders (across functions) and to communicate with external parties
- Risk mindset
- Analytical skills
- Bachelor’s/University degree, Master’s degree preferred
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Operations - Services
Time Type:
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