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Capital One Senior Manager - Technical Platform Owner Capital One Software 
United States, Oregon 
212736563

26.06.2024

What you’ll do
  • Communicate the delivery roadmap to our technology teams by inspiring the team through the product vision

  • Clearly articulate and advocate target persona, customer benefit, and value of features across teams

  • Leverage technical knowledge and skills on how systems work and how code is built to effectively support engineering teams in delivering value

  • Utilize strong product & technical background and customer research and insights to represent the voice of the customer to the engineering team(s)

  • Incorporate design thinking and analytics to inform product design

  • Actively participate in research or design sessions for new features

  • Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteria

  • Lead internal backlog refinement sessions to refine internal developer and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams

  • Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities

  • Act as a technical advisor to the product manager, engineering, and other stakeholders

  • Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies

  • Support teams through escalation and resolution of impediments

  • Drive performance and innovation with data-driven insights

  • Proactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not performing

  • Maintain technical and risk credibility with your own team(s) and with partners across our technology organization

About you:
  • You believe that a core component of the platform is a Product mindset, and to enable the business, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners.

  • You thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities.

  • You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscape

  • You actively seek and solve technical challenges in collaboration with engineering.

  • You are naturally curious and stay on top of emerging trends and technology.

  • You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineers

  • You seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goals

  • You are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity.

  • You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metrics

  • You have strong consulting and analytical skills and a risk management mindset

  • You have the ability to foster collaborative, open working relationships with technology partners and other stakeholders

  • You demonstrate balanced judgment in decisions and incorporate risk factors accordingly

  • You have a strong bias for action

Basic Qualifications:

  • At least 5 years of experience in technical program management or 5 years leading platform engineering teams

  • Bachelor's degree

Preferred Qualifications:

  • 5+ years of experience designing and building technology / platform solutions

  • 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS

  • 3+ years experience building highly scalable mobile products & platforms

  • 3+ years of experience with Agile delivery

  • 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact

  • Experience in building systems & solutions within a highly regulated environment

  • Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.