Capital One Principal UI/UX Designer - Card Partnerships Design 

United States, Virginia, Arlington 

212440729

Center 1 (19052), United States of America, McLean, Virginia Principal UI/UX Designer - Card Partnerships Design

, dedicated to creating innovative digital solutions for our

What You’ll Do:

You’ll be asked to handle a variety of responsibilities, including:

Collaboration & Connection

• Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience

• Advocating for the customer through human centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testing

• Supporting design-led workshops to engage and build alignment across different partners and teams

• Proactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysis

• Connecting with design community peers in service of learning, sharing, and teaching

• Working with partners and teams across various geographies

• Embracing and advocating for an experience mindset - this is as important to the work as the results

Discovery & Delivery

• Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities

• Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

• Participate in end-to-end product design by:

  • Working with researchers to understand customer needs and define opportunities through usability and empathy studies

  • Framing problems, determining insights, and defining visual designs to serve customer needs

  • Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes

  • Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

  • Supporting effective storytelling and presentation of visual concepts to various stakeholders

  • Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Basic Qualifications

• At least 4 years of experience with UX and UI design

Preferred Qualifications

• Proven expertise in both UX and UI design, showcasing a strong portfolio.

• Experience in crafting cohesive cross-channel user experiences.

• Demonstrated ability to collaborate effectively with Product and Technology teams.

• Proficiency in design and prototyping tools, especially Figma and Adobe Creative Suite.

• Experience with contributing to and enhancing an established design system.

• Confidence in presenting designs and concepts to large groups and key stakeholders.

• Background in working within a large enterprise setting, collaborating with diverse, cross-functional teams.

• Proven track record in planning and conducting user research, delivering actionable insights and recommendations.

• Skilled in facilitation and employing collaborative problem-solving methods.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.