SAP Operations Process Specialist - Customer Account Data Maintenance 

Czechia, Prague, Prague 

211368702

In today’s competitive landscape, having good data is vital for a corporation. High-quality, trusted data enhances operational efficiency, supports strategic business objectives, minimizes risks, and drives innovation. Accurate data allows better decision-making and a stronger competitive advantage.

EXPECTATIONS AND TASKS

• Responsible for designing, streamlining, standardization and optimization initiatives within the owned process scope including strong automation drive
• Responsible for adapting required changes coming from strategic projects and governance level in the owned processes.
• Responsible for monitoring the performance quality of the owned processes.
• Engaging with stakeholders to understand the needs towards the processes (incl. internal and external to IDM).
• Interact with the involved units and make sure that knowledge and understanding flows freely.
• Build a vision for owned processes and drive its execution to ensure a fit-for purpose process applying governance in daily business.
• Be the SPOC for the owned processes in terms of updates, changes, and documentation.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• Experience in data management field is preferred.
• Experience in sales supporting roles is preferred
• Systematic approach to problem solving.
• Understanding of process management approaches is a plus.
• Ability to work in fast-paced environment and managing competing deadlines.
• SAP CRM systems experience is a plus.
• Fluency in English

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