Uber Account Manager New York Bilingual 

United States, West Virginia 

210350003

What You'll Do

• Build processes and standardize best-practices within merchant success and your territory
• Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants
• Track merchant KPI and OKR to understand their success, issues, or opportunities
• KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics
• Excel in hands-on vendor management and training of new merchant features or products
• Act as an ambassador of Uber Eats' mission, brand, and product
• Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings

Basic Qualifications

• At least 3 years of experience in sales, operations, account management, or similar functions
• Excellent communication
• Strong critical thinking ability
• Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients
• Based in NYC
• Fluent in Spanish

Preferred Qualifications

• Proficiency in Salesforce and Excel

For New York, NY-based roles: The base salary range for this role is USD$88,000 per year - USD$98,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .