A degree in Product or Graphic Design or equivalent experience, preference for experience designing AI experiences.
15+ years’ experience designing and delivering products/ services
Minimum 5 years’ experience leading design teams
Deep knowledge of user centric design methods of innovation and ideation
Knowledge of web and mobile technologies and their impact on the feasibility of a design
Knowledge of service design~ and how to effectively build services that improve the quality and the interaction between the service provider and customers.
Strong skills in communication (written, verbal, and visual), influence and persuasion
Proficiency in written and spoken English (French is a plus)