Wells Fargo Senior Lead Enterprise Business Resiliency Exercise Coordinator 

United States, North Carolina, Charlotte 

203478455

In this role, you will:

• Coordinate the design and development of enterprise exercises, specifically aligned with Enterprise Critical Products (ECP) for the company.
• Lead strategic planning process to develop and implement a comprehensive maturity roadmap, ensuring continuous enhancement of resilience capabilities for ECPs.
• Lead the design of exercise injects and events, including all relevant documentation, in such a way to challenge exercise participants and simulate real-world conditions.
• Facilitate enterprise exercises across cross-functional teams, including Executive Leadership.
• Lead exercise participants in the identification of gaps, vulnerabilities, and related key findings resulting from the exercise.
• Create high-quality, executive-friendly facilitation guides, briefing documents, and supplemental materials using Microsoft Suite (Word, PowerPoint, etc.)
• Generate comprehensive exercise After-Action Reports (AAR) summarizing key findings, lessons learned, and recommendations for enhancing organizational resilience.
• Serve as a liaison for potential intersection for industry exercises within the financial services sector.
• Present exercise results and recommendations to senior management and key stakeholders, highlighting opportunities for improvement and investment.
• Lead potential knock-on workshops or related exercises resulting from key learnings.
• Lead analysis of exercise findings, lessons learned and recommendations to derive key resiliency risks across the enterprise and drive proactive enhancements.
• Act as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information delivery or presentations to key stakeholders and senior management.
• Lead the strategy and resolution of highly complex and unique challenges related to business execution that require solid analytical skills and understanding of business, delivering longer term and large-scale solutions.
• Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large-scale andcross-organizational.
• Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans.
• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership.
• Provide direction to a cross functional team using business expertise.
• Contribute thought leadership and technical proficiency in the development of a strategic scenario library to underpin current and future maturity of enterprise exercises.

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 7+ years of experience in financial services, cyber, or third-party exercises.
• 7+ years of assessing and managing risks and controls.
• 7+ years of experience in driving change at large organizations.
• Demonstrable experience leading teams and managing large-scale exercises.
• Extensive knowledge of the financial services industry / payment systems.
• Demonstrable experience with design, conduct, facilitation, and coordination of complex exercises across diverse participant set, including senior government official / executive level.
• An excellent verbal and written communicator who can adapt to their audience.
• Ability to work in a fast-paced environment.
• Exercise independent judgment in methods, techniques, and evaluation criteria for driving results.
• Deep understanding of exercise methodologies, including Homeland Security Exercise and Evaluation Program (HSEEP), NIST SP 800-84, and FFIEC Business Continuity Management.
• Proven ability to build and implement an exercise series or program to address high priority threats and risks in a dynamic operational environment.
• Experience with development, implementation, and monitoring of exercise program controls and metrics.
• Bachelor’s degree in any relevant discipline (Preferred)
• The exercise practitioner should have experience across the following key exercise disciplines:
• Business Continuity Planning Methodologies : Business Impact Analysis (BIA), Risk Assessment, and Recovery Strategy Development.
• Cyber Security: Advanced knowledge and insights of cyber security fundamentals and industry guidance. Technical cyber exercise design, development, and execution.
• Operational Resilience: Experience with and vast knowledge of Bank of England’s 2019 Discussion Paper that refers to the ability of a firm to prevent, adapt to, respond to, recovery from, and learn from operational resilience, including Scenario Analysis testing and execution.
• Communications: Proven technical and business writer that can create exercise materials and content, such as an After-Action Report, which is in strict compliance with regulatory standards. Strong verbal communication skills with the ability to effectively covey ideas, build rapport with enterprise stakeholders, and synthesize complex information into easily digestible formats for exercise participant consumption.
• Exercise Scenario Development: Proficiency crafting realistic scenarios that simulate disruptions to enterprise business products, considering both internal and external threats.
• Exercise Documentation: Ability to create comprehensive exercise documentation, including exercise plans, participant orientation, injects, AARs and executive level briefings.
• Functional Exercises: Capability to organize and execute functional exercises that simulate the activation of business continuity plans and recovery procedures in a controlled environment.
• Tabletop Exercises: Experience in conducting tabletop exercises, which involve discussion-based scenarios to assess preparedness and decision-making capabilities.
• Third-Party Service Provider (TPSP) Exercises: Experience designing, executing, and evaluating TPSP exercises as this is a component of the ECP critical path exercises. Experience should include TPSP engagement and inclusion of the TPSP in exercises.
• Post-Exercise Evaluation: Expertise in conducting thorough post-exercise evaluations, including gathering feedback, analyzing performance, and identifying lessons learned to inform future improvements.
• Regulatory Compliance: Knowledge of relevant regulatory requirements and industry standards governing business continuity planning and exercise requirements, such as FFIEC, DHS HSEEP, NIST, etc. A thorough understanding of financial institution’s laws, rules, and regulations.
• Cross-Functional Collaboration: Experience in collaborating with cross-functional teams, including IT, operations, risk management, and compliance, to ensure holistic exercise planning and execution.
• Professional Certification: DRII Certified Business Continuity Professional or Department of Homeland Security Exercise and Evaluation Program Master Practitioner or related certifications aligned with exercises, project management, or communications.

Job Expectations:

• Willingness to work on-site at stated location on the job opening.
• Must be available to work a hybrid model where you will be working in office 3 days a week and 2 days at home a week at your designated location.
• Ability to work weekends supporting an exercise, if needed.
• Relocation assistance is not available for this position.
• Deliver high quality, strategic work in accordance with aggressive timelines.
• Demonstrate and support processes and controls that govern our work.
• Build trust and rapport with colleagues across all levels of the organization.
• Be an effective advocate for your team.

20 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.